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Key Performance Indicators
VanillaSoft is a sales engagement platform that helps sales development teams engage contacts via email, SMS, and voice. Used standalone, or in combination with existing CRMs, VanillaSoft empowers sellers to respond to new leads within seconds and interact more consistently to generate more qualified opportunities. VanillaSoft’s queue-based lead management engine and intelligent routing ensure the hottest leads and/or scheduled calls are placed at the top of the call list. Combined with customizable sales cadence automation, the result is faster speed-to-lead, persistency, productivity, and revenue-per-rep.