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Challenges Addressed

  • Know who needs coaching and when with live call coaching so sellers become confident by being equipped to handle sales calls.
  • Understand seller interaction with customers via intent classification for email replies (Positive, Objection, Referral, or Unsubscribe).
  • Better deal forecasting by managing and tracking deals throughout sales pipeline to measure revenue attribution by seller activities.
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Key Performance Indicators

  • Number of meetings booked.
  • Number of prospects actively engaged in a sequence.
  • Number of activities per rep (emails, calls, texts, tasks).
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KEY CAPABILITIES​

  • Email/call sequencing workflows for account-based strategies.
  • Create, share, and customize email templates.
  • Define process with machine learning to automate administrative tasks.
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THE PRODUCT​

Outreach drives revenue efficiency from new customers to expansion and renewals. Outreach manages all interactions across the customer lifecycle, orchestrates handoffs between teams, and automates tasks so sellers focus on engaging customers. With machine learning, Outreach guides each member of the revenue team to take the right actions to attract, close, retain, and expand accounts. Thousands of customers rely on Outreach to drive growth, increase efficiency and effectiveness, and improve visibility into team performance.

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